Your privacy is important to us. Learn how we protect and handle your data.
Welcome to AORRTA ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our NEET UG preparation application (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
We collect several types of information for various purposes to provide and improve our Service to you:
We use the collected information for various purposes:
We store your information in secure cloud services, primarily using Firebase (Google Cloud Platform). Your study data (flashcard progress, performance metrics, saved cards) is stored for as long as you maintain an account with us.
If you choose to delete your account, your personal information will be permanently removed within 30 days, although anonymized usage data may be retained for analytical purposes.
We implement offline data storage within the app to enable studying without an internet connection. This data is synchronized with our servers when connectivity is restored.
We may share your information with:
We do not sell your personal data to third parties. Any third-party service providers we use are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
When you make purchases through our app, your payment information is processed directly by our payment processor, Razorpay. We do not store complete credit card information on our servers. We may retain subscription information and transaction history to manage your account and provide customer support.
The payment processor's use of your personal information is governed by their own privacy policy. We recommend you review Razorpay's privacy policy to understand how they handle your payment information.
We implement appropriate security measures to protect your personal information, including:
In transit and at rest
Protected login mechanisms
Security assessments
Limited personnel access
While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Depending on your location, you may have certain rights regarding your personal information:
Request copies of your personal data
Request that we correct inaccurate information
Request that we delete your personal information
Request that we restrict processing of your data
Request transfer of your data to another service
Opt out of specific data processing activities
To exercise these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within 30 days.
Our Service is not directed to anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Our app integrates with several third-party services to provide functionality:
These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: